Terms and Conditions

1. Scope and provider

These Terms and Conditions apply to contracts for coaching, executive sparring, leadership and mindset consulting, training, workshops, speaking engagements, programs and related services supplied by ROTH7 GmbH, Brünnelistrasse 1, 8272 Ermatingen, Switzerland, hereinafter the “Provider”, unless the individual proposal or contract provides otherwise. Individual agreements take precedence.

2. Contract formation and services

Website content does not generally constitute a binding offer. A contract is formed by acceptance of an individual proposal, confirmation of order, signature of an agreement, an expressly binding booking or mutually agreed commencement of the service. The nature, scope, objective, duration, location and fees are set out in the relevant agreement.

The Provider may reasonably adapt methods and the process within the agreed objective and may use suitable employees or partners unless personal performance has been expressly agreed.

3. Coaching, consulting and personal responsibility

Coaching and consulting are open-ended processes. The Provider owes professional delivery, not a particular economic, personal or health outcome. Decisions, actions and implementation remain the Client’s responsibility.

The services do not replace medical or psychotherapeutic treatment or legal, tax, financial or investment advice. Appropriately qualified professionals must be consulted where required.

4. Client cooperation

The Client provides necessary information accurately and on time, attends agreed appointments and obtains required internal approvals for corporate engagements. Delays or additional work caused by a failure to cooperate may be charged where attributable to the Client.

5. Appointments, rescheduling and cancellation

Agreed appointments are binding. The individual proposal defines any free rescheduling period and cancellation charges. If it contains no provision, an individual appointment may be cancelled or rescheduled without charge up to 48 hours before it begins. For a later cancellation or non-attendance, the agreed fee may be charged if the appointment cannot be allocated elsewhere. The Client may demonstrate that no loss or a materially lower loss occurred.

For workshops, events, speaking engagements, programs and booked travel, venues or third-party services, the terms in the proposal apply. Non-refundable third-party costs must be reimbursed.

6. Cancellation by the Provider and force majeure

In the event of illness, force majeure, major technical disruption or other circumstances beyond reasonable control, a replacement date or suitable substitute may be offered. If neither is possible or reasonable, payments for services not delivered will be refunded. Mandatory claims remain unaffected.

7. Fees and payment

Prices, currency, VAT, payment schedule, travel time and expenses are defined in the proposal. Invoices are due without deduction within the period stated there. In the event of late payment, further services may be suspended after notice; statutory interest and necessary collection costs remain reserved.

8. Term and termination

A contract ends when the service has been fully delivered unless a term has been agreed. Continuing contracts may be terminated with the agreed notice. Termination for good cause remains available, particularly for material payment default, serious breach of trust or repeated breach of essential cooperation duties.

9. Confidentiality and data protection

Both parties treat non-public personal, business and organizational information confidentially. Statutory disclosure obligations remain unaffected. Participants in group formats are also expected to maintain confidentiality, although the Provider cannot guarantee absolute compliance by other participants. Personal data is processed in accordance with the published Privacy Policy.

10. Materials, methods and protected rights

Materials, concepts, presentations, recordings, exercises, models and methods are protected by copyright or other rights. Unless otherwise agreed, the Client receives a simple, non-transferable right to use them for personal or internal corporate purposes.

Without written consent, content may not be reproduced, published, disclosed, sold, licensed or used in the Client’s own commercial coaching, training or seminars. ASC-Methode® and Die 12 NATURGESETZE zum ERFOLG© and the related content and rights remain with their respective rights holders.

11. Recordings and references

Audio, image, screen and video recordings require the prior consent of all persons concerned. Names, logos, photographs and testimonials are used for reference or marketing purposes only with appropriate authorization.

12. Online services

For online appointments, the Client provides a suitable device, adequate internet connection, protection of access credentials and an appropriate environment. Brief external disruptions do not entitle the Client to a reduction if the service can be continued or rescheduled within a reasonable time.

13. Liability

The Provider is fully liable for loss caused intentionally or by gross negligence and where liability is mandatory. For slight negligence, liability is limited, to the extent permitted by law, to breach of essential contractual duties and foreseeable, direct and typical loss. Liability for indirect or consequential loss, loss of profit and failure to achieve a coaching or consulting outcome is excluded to the extent permitted by law.

14. Consumer and withdrawal rights

Clients resident in Switzerland do not generally have a statutory right of withdrawal for service contracts merely because they were concluded online. Mandatory rights at a consumer’s place of residence remain unaffected. Where an offer is specifically directed at EU/EEA consumers and concluded at a distance, any required withdrawal notice and model form will be provided separately before the contract is concluded.

15. Governing law and jurisdiction

Swiss law applies, excluding conflict-of-law rules. For business clients, the Provider’s registered office is the place of jurisdiction to the extent permitted. Mandatory places of jurisdiction and consumer protections remain unaffected, and a choice of law does not deprive consumers of mandatory protection in their country of residence.

16. Final provisions

The version incorporated when the contract is concluded applies to that engagement. If a provision is invalid, the remaining provisions remain effective and the statutory rule applies in its place.

Last updated: October 2026